Rakibul Islam
Product Designer | B2B SaaS | Complex Workflow & Design Systems
PROFESSIONAL SUMMARY
Product Designer with 6+ years of experience turning complex B2B SaaS workflows into clear, buildable digital products. Independently own design across discovery, information architecture, interaction design, prototyping, and developer handoff while partnering with product managers, sales, and engineers. Experience spans field service, workforce management, CRM, lead generation, and 0-to-1 operations software; also build and release independent design tools.
CORE STRENGTHS
Product design: End-to-end UX/UI, product discovery, information architecture, workflow mapping, interaction design, wireframing, rapid prototyping, design systems, responsive web and mobile UI
Research & delivery: Competitive analysis, stakeholder insights, usability evaluation, accessibility, design QA, developer handoff, cross-functional collaboration
Tools: Figma, Framer, Microsoft Clarity, Confluence, ChatGPT, Claude, Codex
PROFESSIONAL EXPERIENCE
Independent product-design ownership across B2B SaaS products; close partnership with PM, Sales, Marketing, and Engineering.
FieldServicely: Independently redesigned a field-service platform across scheduling, dispatch, invoicing, and reporting; reorganized dense navigation and translated fragmented workflows into clearer task paths.
Created reusable UI patterns and collaborated with engineering on feasible implementation; incorporated Sales, Support, and competitor insights to address usability barriers and improve product presentation.
Apploye: Designed and shipped requested application/URL productivity classification and reporting capabilities, including configurable labels and suspicious-activity insights for workforce administrators.
Also redesigned key dashboard and onboarding experiences across web and mobile; improved information hierarchy and made activity data easier to interpret.
Groupboss and FieldTask: Designed lead-capture/CRM onboarding and extension flows; adapted field-service experiences for agency users and the GoHighLevel marketplace.
CRM software for real-estate investors and operations teams.
Redesigned property-management CRM journeys and navigation to clarify multi-step work; used product research and competitive review to guide interaction decisions.
Created scalable interface components and developer-ready specifications for web product delivery.
Digital product design for international clients.
Independently designed web and mobile experiences from requirements and UX exploration through prototypes, responsive UI, and developer handoff.
Digital interfaces and product experiences.
Designed responsive web and mobile interfaces and collaborated with delivery teams to translate requirements into buildable UI.
Early-career digital product work.
Created mobile and web UI flows, responsive layouts, and design handoff assets.
SELECTED CASE STUDIES
FieldServicely: Field-service SaaS redesign | hirakib.com/fieldservicely-webapp-ux-design-case-study
Apploye: Workforce productivity insights | hirakib.com/apploye-webapp-ux-design-case-study
Mapage: 0-to-1 salon operations for Japan | hirakib.com/mapage-webapp-design
Groupboss: Lead generation and Chrome extension | hirakib.com/groupboss-ui-design-case-study
Inspect Boss: Designed, built, and published a Chrome extension for inspecting CSS, fonts, colors, SEO, and accessibility.
https://chromewebstore.google.com/detail/inspect-boss-website-insp/bjhchkankndbmadlbgfnlcdkhfcpoefo?hl=en8PT Grid Auditor : Built and published a Figma plugin for detecting and fixing off-grid spacing.
https://www.figma.com/community/plugin/1663934385050169136/8pt-grid-auditor
Master’s in ICT — Islamic University, Kushtia | BSc in Computer Science & Engineering — First Capital University
Interaction Design Foundation: Emotional Design, User Research, Mobile UI Design, AI for Designers | IBM: Enterprise Design Thinking Practitioner and Co-Creator